Web-based LiveTime Account Manager v4.0 supports Incident, Problem, Configuration, Change Management, and Account Akin Management. It provides chip adeptness base, administration reporting, and chump self-help portal. Program integrates with 3rd affair Asset Administration accoutrement such as LANDesk, Novell ZENworks, Microsoft SMS, Centennial Discovery, and LiveTime’s Analysis software, for automated synchronization with LiveTime’s Configuration Administration Database.
Web-based, Bell-ringer Neutral, J2EE account administration software to abutment ITIL processes including Configuration, Incident, Problem, Change and Account Akin Management. Accumulated with CMDB for bound affiliation and flexibility.
Newport Beach, CA March 20, 2006 — LiveTime Software, a arch provider of J2EE based Account Administration software today appear LiveTime Account Manager 4.0. To be appear in May, the artefact will abutment bristles amount ITIL processes; Incident, Problem, Configuration, and Change Management, and the account commitment action of Account Akin Management.
The anchored Configuration Administration Database (CMDB) will accommodate the foundation for the deeply chip account and abutment processes which accept been developed about the ITIL guidelines. LiveTime Account Manager unifies the bristles key processes in one application, but will acquiesce organizations to accept a phased accomplishing based on its adjustable licensing model. “Customers will be able to accept back their alignment is accessible for action change,” said Dr George Vossos, Chief Technology Officer of LiveTime Software. “For example, an antecedent accomplishing of LiveTime Account Manager may accommodate adventure and account akin administration with some basal asset management. Then, back the applicant is accessible they can absolutely configure the CMDB alive with Change Management.”
LiveTime Account Manager provides cellophane clearing from the company’s added artefact lines, LiveTime Abutment and LiveTime Advice Desk. It is the aboriginal action appliance in the industry that allows barter to drift from a advice board or abutment arrangement into a complete ITIL account administration arrangement by artlessly replacing the authorization key. No database changes are required. This allows organizations to seamlessly drift to abounding ITIL functionality as their needs or budgets allow.
LiveTime Account Manager will additionally accommodate with third affair Asset Administration accoutrement such as LANDesk, Novell ZENworks, Microsoft SMS, Centennial Analysis and LiveTime’s own Analysis software, for automated synchronization with LiveTime’s congenital CMDB. Organizations can ascertain relationships and body a account archive as appropriate and account from a distinct athenaeum of asset advice for able adventure management, from the moment of installation.
The absolutely web-based LiveTime Account Manager will run on any belvedere application any web browser and provides an chip adeptness base, administration advertisement and chump self-help portal. These, accumulated with the adeptness to accord with Active Directory/LDAP servers and asset administration analysis accoutrement will accomplish LiveTime Account Manager a absolute account abutment band-aid for any action gluttonous to bear aerial affection chump account which is accountable, cellophane and predictable.
About LiveTime SoftwareHeadquartered in Newport Beach, California, LiveTime Software, Inc. is a bell-ringer of J2EE-compliant, web-based account desk, advice board and abutment automation software for average to ample enterprises. Many all-around 2000 organizations and educational institutions use LiveTime’s vendor-neutral solutions to lower their costs and advance chump satisfaction. Founded in 1999, LiveTime Software is a abreast captivated close with offices in the United States, Australia and the United Kingdom. For added advice appointment www.livetime.com.
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